PO Box 81226 Seattle, WA 98108.Ĭustomers can also file complaints through their state agency by contacting the state’s complaint office listed on Amazon Pay’s site. The phone number is 86, and the address is Amazon Payments, Inc. You can typically find the remedy to your complaint on Amazon’s customer service page or by talking to a representative, but some issues require even more.Īmazon Pay, the company’s online payments processing service, accepts complaint files about payment through its phone number or address. The messaging assistant will provide you with three options: chat with an associate, request a phone call back or return to the customer service hub to view the frequently solved problems. If you’re looking to speak to a person at Amazon, try typing “Talk to a representative” into the live chat system. Spending too much online?: How to cancel Amazon prime How do I reach a human at Amazon? ![]() How to contact Wayfair: Easily get in touch with customer service line This number operates 24/7.Īmazon’s customer service email address is but as Insider reports, the e-commerce company prefers to handle support via live chat or phone.Īmazon operates a customer service Twitter account under the handle The account tweets answers to questions in 12 languages. This will open a new window, where you can chat with an automated messenger bot.Ĭontact an Amazon representative by calling 1-88. When you select “something else” on the customer service help page, the “I need more help” option will lead you to Amazon’s live chat. How to contact AmazonĪmazon’s customer service page includes options for most customers’ needs, including questions about deliveries, login and security, subscriptions, payments, accessibility and even a section for “something else.” Clicking on “something else” leads to another multi-option menu where additional answers may be found.Īmazon’s customer service center also hosts a “help library” where users can type their questions for better luck on specific inquiries. Here you can find out how to contact Amazon and choose the method of your preference. Whatever your inquiry, Amazon has several options for getting in contact with its customer service desk. Maybe you need help changing the address your package is shipping to or there is a problem with your account. amazon payment services has a dedicated fraud management team that will be by your side to help you create the best set of rules and criteria to reduce fraud. Maybe your package didn’t arrive or you're regretting that Black Friday purchase. I have an account and need help with customer support. Fill out the form and one of our customer advisors will be in touch with how we can work together. If you select “I need more help,” you’ll be redirected to a chat feature.Though Amazon is known for efficiency and speed, there may be a few snags along the way like with any online delivery service. Contact Amazon Business Customer Support Amazon Business Curious about Amazon Business and I’d like to know more Helping businesses like yours is our goal.Something else: Gifts & registries, Amazon Home Services (AHS), Amazon physical stores, Amazon Pharmacy, Tax exemption information, App suggestions, I need more help.Kindle, Fire, Alexa or other Amazon devices: Fire Tablet, Echo & Alexa enabled Amazon devices, Kind E-reader, Fire TV Devices, Other Devices.Payment, charges or gift cards: Unknown or incorrect charges, Payment declined, Update payment methods, Shop with Points, Problem with a Gift Card, Amazon Credit Cards.Accessibility: Digital Services and Device Support or Something else like orders, accounts, payments, memberships, and more.Memberships, subscriptions or communications: Manage Memberships & subscriptions, Check messages from Amazon and sellers, Manage Rentals, Other Amazon account settings, Manage Subscribe & Save, Manage email and mail communications, Manage Amazon Household.Prime: Manage or cancel Prime membership, Set Prime renewal reminder, Prime Video, Amazon Fresh and Whole Foods, Update Payment Information, Share Prime benefits, or Amazon Music.eBooks, Prime Videos or Music: Kindle eBooks/Digital Content/Comics, Prime Video, Freevee, Amazon Music, Luna, Appstore for Android, Alexa Voice Services, Prime Gaming/Twitch Purchases, Amazon Games, Softwater/Video Games (Digital Downloads), Amazon Photos, Amazon Kids+, Audible.Login, address, security & privacy: Login and security, Addresses, Suspicious phone call, email or SMS received, Data Privacy Queries. ![]() Choose the item you need help with or use the search box at the top of the page to search your ordered items and find the one you have a question about or problem with.
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